At Tinkoo Toys, we aim to deliver your orders safely and on time.
- Order Processing
All orders are processed within 1–3 business days after successful payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
- Shipping Timeline
Estimated delivery timelines:
Metro Cities: 5–7 business days
Other Locations: 7–10 business days
Delivery timelines may vary depending on location, courier availability, weather conditions, or unforeseen circumstances.
- Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before payment.
- No Cash on Delivery (COD)
Tinkoo Toys currently supports prepaid orders only. Cash on Delivery (COD) service is not available.
- Order Tracking
Once your order is shipped, tracking details will be shared through email or SMS (if applicable).
- Delayed Deliveries
While we work hard to ensure timely delivery, delays may occasionally occur due to:
High order volume
Weather disruptions
Courier partner issues
Festivals or public holidays
Tinkoo Toys shall not be held responsible for delays caused by third-party logistics providers.
- Damaged Package on Delivery
If the package appears damaged at the time of delivery, please take photos and contact us immediately at support@tinkootoys.com